Mac Software Upgrade & Restore

Are you not able to upgrade or restore your Mac? Is it stuck on folder icon? We can help.

Mac users often neglect the available software upgrades and miss out on the new features and bug fixes that come with them. Unfortunately, that also leaves their devices vulnerable to security threats. Hence, upgrading to the latest supported MacOS version provides the latest features, security updates, and bug fixes.

You may choose this service if:

How long will it take?

It will take about 2 to 3 hours to restore your device. It might take longer if your device has any additional problems, which may require further diagnosis.

How much will it cost?

This service costs AED 250. If you have any other problems with your device, you’ll pay additional costs. We offer a 50% discount on the second part and a 75% discount on the third part used for the same device.

All prices are in the Arab Emirates Dirham (AED) and include VAT.

How can I upgrade software on my mac?

Upgrading the software on your Mac is essential to ensure you have the latest features, security updates, and performance improvements. Follow these steps to upgrade your macOS:

  1. Check Compatibility:
    • Before upgrading, ensure your Mac is compatible with the latest macOS version. Visit Apple’s macOS compatibility page to see if your model supports the newest release.
  2. Backup Your Data:
    • It’s crucial to back up your Mac to prevent any data loss. Use Time Machine, Apple’s built-in backup feature:
      • Connect an external hard drive.
      • Go to System Preferences > Time Machine > Select Backup Disk.
      • Follow the prompts to complete the backup.
  3. Ensure Enough Free Space:
    • Make sure you have enough free space on your Mac for the upgrade. Generally, you need about 15-20GB of free space. To check your storage:
      • Click on the Apple logo in the top-left corner.
      • Select About This Mac > Storage.
  4. Stable Internet Connection:
    • A stable and fast internet connection is necessary to download the update files.
  5. Update macOS:
    • Go to System Preferences > Software Update. Your Mac will check for the latest updates.
    • If an update is available, click Update Now or Upgrade Now.
  6. Follow the Installation Prompts:
    • Your Mac will guide you through the installation process. This can take some time, and your Mac may restart multiple times.
  7. Sign In and Set Up:
    • After the upgrade is complete, sign in with your Apple ID and complete any necessary setup steps.
  8. Verify the Upgrade:
    • Once the installation is finished, go to About This Mac to verify that the new macOS version is installed.

If you encounter any issues during the upgrade process or prefer professional assistance, our expert technicians are here to help. We specialize in MacBook and Mac upgrades, ensuring a smooth and hassle-free experience. Visit us for a seamless software upgrade and any other repair or maintenance needs you may have.

Customer Support

How can I get service for my device?

Carry-in repair

Please call the store you will be visiting to check for stock availability before arriving. No appointments are required.

Pickup & Delivery

We provide pickup & delivery service for an additional fee if you are located within the city limits of Dubai.


Courier service is available if you live in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras AL Khaimah or Fujairah.

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