iphone ipad macbook repair center

Al Barsha 1 – Dubai

Support options

Customer Support

How can I get service for my device?

Carry-in repair

Please call the store you will be visiting to check for stock availability before arriving. No appointments are required.

Pickup & Delivery

We provide pickup & delivery service for an additional fee if you are located within the city limits of Dubai.

Courier

Courier service is available if you live in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras AL Khaimah or Fujairah.

How We Work

At CelMetro, we understand that your time is valuable. That’s why we’ve designed our services to be convenient and efficient. Our friendly and knowledgeable staff will be more than happy to assess your device for computer and phone repair in Dubai and provide you with a comprehensive solution.

Step 1: Receive

There are multiple options for getting your device repaired from us. We offer hassle-free pickup and delivery services for those who prefer the comfort of their homes. Schedule a pickup, and our team will collect your device from your location. Once the necessary repairs are completed, we’ll deliver it back to you, fully restored, allowing you to go about your day without the interruption of a malfunctioning device.

In-store

We have a strategically located store in Dubai that you can visit for in-person assistance.

Pickup

Pickup and delivery services are available for a fee if you are located within the city limits of Dubai.

Courier

Courier service is available if you live in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras AL Khaimah or Fujairah.

Step 2: Process

Time is of the essence, and we prioritize quick turnaround times. Our goal is to return your device promptly, recognizing the importance of staying connected in today’s fast-paced world. Our efficient service reflects this understanding.

Diagnose

Diagnostics is a paid service. Learn more about our Diagnosis process and the fees involved for your device.

Estimate

We will provide you with an estimate on costs involved, time for repair, and warranties that come with it.

Repair

Once we have your estimate approval our tech team will proceed with the necessary repairs.

Step 3: Collection

You will receive a notification once your device is ready for collection. Payment can be made in-store by cash, card, or through bank transfer.

Note* for bank transfers, the device can only be collected/delivered once the payment has been received.

Quality check

A 32-point post quality check will be performed to ensure the functionality of your device after the repair.

Deliver

Once your device has passed post quality check, it will be ready for collection, your can either visit our store or schedule for a delivery.

Select your device for repair

Contact Us

We would love to speak with you.
Feel free to reach out using the below details.

Get In Touch

Hours

Fill out the form below and we will contact you as soon as possible!

Visit Us

Address:

AB Center - Shop# 2 - Sheikh Zayed St - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates

Why choose CelMetro?

Discover unparalleled electronic device services at CelMetro – your premier destination for reliable and efficient repairs for Apple phones and Macs. Our unwavering commitment to affordable solutions, extensive experience, and steadfast dedication to exceptional customer service distinguishes us in the tech repair industry.

Located in the heart of Dubai, our Apple Service Center recognizes the crucial role your electronic devices play in your daily life, whether it’s your dependable iPhone, iPad, MacBook, or any other Apple product. Our team comprises highly skilled technicians armed with the knowledge and expertise to resolve a diverse range of issues, from iPhone battery replacements to intricate motherboard repairs.

Sometimes the device needs multiple parts to complete the repair. Don't worry; we provide a 50% discount on the second part and a 75% discount on the third part onwards.

We have a team of specialized technicians who are highly trained at chip-level repairs. Hence, we can fix just about any damage to your device motherboard.

We can do most of the repairs on the same day. For example, iPhone screens can be replaced in under 30 minutes, while we can do iPad screens replacements in a couple of hours.

We have a certified team of technicians with years of experience fixing Apple products and vast experience and expertise in servicing and troubleshooting.

CelMetro does not offer home repair service, but we offer our clients pickup and delivery within the city limits of Dubai just for an additional fee.

Our experienced team of technicians delivers the same quality of repairs you would expect from an Apple Authorized Service Provider.

We use Genuine parts in our repairs. Yes, we do pay extra while sourcing original parts, and this helps us maintain the quality of our repairs and stand by our warranty.

We never compromise on the quality of parts and workmanship. Hence, Most of our repairs come with up to 1-year hassle-free warranty.

Don't just take our word for it!

Eric Trotter
Eric Trotter
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Great service - thank you guys. Had the power button on my MacBook replaced on the spot, then my iPhone lightning socket was not connecting. They just cleaned out all the debris and gave it a thorough clean. The charge for that - zero. Well done guys!
Arlon Matthews
Arlon Matthews
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I had issues with my iPad headphone output and being a musician who uses it daily was extremely urgent to get it repaired asap. I was so impressed with the service, getting my iPad back within a few hours and a screen protector installed for free. Will be coming back for sure.
James Hall
James Hall
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Another fantastic repair job completed by the CelMetro team which saved me a small fortune, as I didn't have to the replace the entire MacBook Pro as indicated by Apple support after some serious water damage was caused by a leaky roof! Green Light!! : )
Dianne Cruz
Dianne Cruz
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Celmetro has done a really good and professional job fixing my iphone13 pro. The issue was the motherboard and i could have lost all my datas if it wasn’t for the Celmetro. Its worth the money you pay fixing your phone. Highly recommended the best device repair shop in town.
Sarah Jones
Sarah Jones
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So so happy with celmetro fixing my phone. Apple store told me there was nothing they could do because it was the motherboard that was damaged on my phone but I took it to Celmetro and they fixed it in one day 🙌🏻 thank you so much
Violeta Pavloska
Violeta Pavloska
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Great service !! Thank you for fixing my Iphone screen very quickly ! You are amazing!
malinga madusanka
malinga madusanka
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Best place to repair your apple device in dubai. They fixed my i pad which is not even turning on because of a motherboard issue. They did a quick diagnose and fix the problem with few hours. Really amazed with the work and im so much glad to fix this in the same day. Also the team was very friendly and experienced they did a really nice job.
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