iphone ipad macbook repair center

Al Barsha 1 – Dubai

iphone screen repair and replacement

iPhone Screen Repair & Replacement

Accidents happen. If you break your iPhone screen, we can help.

Is your iPhone Screen cracked, shattered, pixelated, broken, or smashed? Has the display turned blank, or have white lines appear on it? We provide a fast, reliable, and competitively priced solution to fix your broken iPhone screen at our repair center. The screen module of your iPhone incorporates four parts. The display, touch, front glass, and plastic frame. All these parts are glued together at the factory. Therefore, the complete screen assembly must be replaced if any part of the screen accidentally breaks.

Damage symptoms:

How long will it take?

It will take about 30 minutes to 1 hour to fix your iPhone’s cracked screen if you visit our store in Dubai. We can replace your iPhone screen the same day we receive it. Please call the store you will be visiting to check for stock availability before arriving.

What quality parts do you use?

We use genuine iPhone screens in our repairs, the same part that came with your iPhone when it was new. The replacement screen we provide as part of the repair may contain a new or previously used genuine Apple screen that has been tested to ensure it meets functional requirements. This allows us to deliver the same high-quality service the repair industry can offer.

We don’t offer compatible screens referred to as copy, china original, and A+

Is there any warranty for the repair?

All of our OEM iPhone screen replacement comes with a 1-Year warranty.

*Warranty is considered void if your device has accidental damage, liquid ingress, or any symptoms mentioned in the Damage Symptoms section above.

How much will it cost to fix my iPhone Screen in Dubai?

iPhone screen repair costs – United Arab Emirates

The pricing in this chart only applies to iPhone screen replacement. You’ll pay additional costs if you have any other problems with your iPhone. We offer up to a 50% discount on the second part and up to a 75% discount on the third part used for the same iPhone. You may refer to the iPhone Back Glass Repair page if the back glass is damaged along with the screen. We will replace your device’s complete back assembly, which comes with a metal frame.

You can refer to iPhone Repair Services for more repair costs.

All prices are in the Arab Emirates Dirham (AED) and include VAT. Accidental damage isn’t covered under our Limited Warranty. However, if your iPhone screen fails again due to a manufacturing issue within 1 year of replacing it from us, it may be covered under our Limited Warranty.

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What the repair includes:

Important Display Message

Apple tries to make iPhone screen replacement harder for third-party repair services. In iPhone 11 and later models, the screens are coded with an OTP (one-time programmable) serial number linked to the device serial number. Once the screen is replaced, the iPhone detects that the serial number stored in the software no longer matches the new display serial number. Hence, it starts showing “Important Display Message” on your device. Similar to the recent addition of battery warnings, this warning happens even if you swap a genuine Apple screen from one iPhone to another. 

iPhone screen replacement is a 2 step process.

1: Replacing the old screen with a new one.

2: Programming the motherboard with the new screen serial number.

We can do the first step, and the second step is done only at the Apple Store or an Apple-authorized service provider.

Apple uses cloud-based proprietary software to link the serial numbers again, which removes the message and is only accessible to the Apple Store and Apple Authorized Service Providers.

Your iPhone will report if the screen on your device has been replaced with a message: “Unable to verify this iPhone has a genuine Apple display or the repair is incomplete.” It starts as a persistent message on your lock screen lasting four days. After that, the warning lodges itself in the Settings for 15 days and then in Settings > General > About. These notifications don’t affect your ability to use your iPhone or your display.

Customer Support

How can I get service for my device?

Carry-in repair

Please call the store you will be visiting to check for stock availability before arriving. No appointments are required.

Pickup & Delivery

We provide pickup & delivery service for an additional fee if you are located within the city limits of Dubai.


Courier service is available if you live in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras AL Khaimah or Fujairah.

Is your iPhone not listed above?

If your iPhone model is not on the above list, we don’t have the parts yet, as our cost for new parts is higher than Apple screen repair pricing.

Is my iPhone covered under warranty?

If you purchased your iPhone less than a year ago and there is no visible damage on your device, you might be eligible to get your screen replaced under Apple Limited Warranty at the Apple Store or any Apple Authorized Service Provider.

Cracked or broken screens are not covered under the Apple Limited Warranty. You might be able to fix the screen for a fee if you are covered under Apple Care+

Not sure if your iPhone is under warranty? Check if you have an Apple Limited Warranty or Apple Care+ by entering the iPhone serial or IMEI number.

How do I protect my iPhone Screen?

  1. Screen Protectors
    Using a screen protector can minimize the risk of scratches and cracks. Tempered glass protectors offer superior protection compared to plastic ones.

  2. Protective Cases
    Protective cases can absorb shocks from accidental drops, reducing the likelihood of screen damage. Choose a case that covers the edges and back of your iPhone for the best protection.

  3. Careful Handling
    Being mindful of how you handle your iPhone can prevent many accidents. Avoid placing your device in precarious positions or using it in situations where it could easily fall.

Looking for something else?

What our customers say

Abhilasha Vaishnav
Abhilasha Vaishnav
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My iPhone 13 Pro Max was suddenly became white screen.. It fell 10days back but it was working fine and suddenly it turned white .. I was looking for solutions all over the internet and was checking and talking to all service providers.. where all others were stuck on only changing the screen solution, this guys were the only one who told me that they will check and let me know if there is any need of screen change or a motherboard issue .. They were very quick to respond and did the the job in just few hours.. I got my phone repaired and delivered on same day.. Thank you Veena for being patient with my questions and explaining me the procedure.. It all went so smooth as I was informed with every detail.. Your team is honest and highly professional..Will recommend everyone in need..Couldn’t thank enough of Cel Metro..Thanks a ton!!
Russel Rasool
Russel Rasool
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I was searching to replace my iPhone screen and found couple of companies providing the services. I choose Celmetro to repair my iPhone as they were very transparent, gave the right advice and were very professional. I cannot say they are the cheapest but they don't compromise on the service they provide to their customers. I got my iPhone screen replaced in 30 minutes and also got a screen protector plus one year warranty on the screen. They were also very knowledgeable and gave me some advice on how iPhone is not water proof but water resistant. I'm sure many people like me fall for Apple's advertisements and fall for this without reading the fine print. Thank you Celmetro so such a wonderful and professional service. Will definitely recommend you guys with my eyes closed. Keep up the good work!
Ioanna Alfimova
Ioanna Alfimova
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Everything was great and very quick with these amazing guys! Recommend this place with a pleasure. I dropped my iPhone and after that it worked good enough except the home button. So I thought it has to be replaced. But the thing was the screen damage, not button. And this correct diagnosis saved me my Touch ID. The guys replaced my screen even though it looked great and everything started working great! Thanks a lot, wish you luck!
Hannes Wertung
Hannes Wertung
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My iPhone was hopeless lost, I came here without any expectation because the screen wasn’t working at all, the phone even lost parts due a accident. They recovered all apps, all lost pictures. Everything is now back at my new iPhone. Amazing ! Highly recommend this recovery place. Very friendly, fair prices, fast and helpful.
Ashir Ahmad
Ashir Ahmad
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Amazing customer service from celmetro team this time at their Al Barsha centre. Fixed my broken display of iPhone Xr in under an hour. Fixed a complimentary screen guard on it!!! The quality of the display is as good as original.. I gave my other iphone 11 so that a screen protector could be fixed on it as well and they fixed that as well without charging. Five stars for the quality of repair and quick turn around time. Heartfelt applause on customer experience and satisfaction.
Violeta Pavloska
Violeta Pavloska
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Great service !! Thank you for fixing my Iphone screen very quickly ! You are amazing!

Why choose CelMetro?

Sometimes the device needs multiple parts to complete the repair. Don't worry; we provide a 50% discount on the second part and a 75% discount on the third part onwards.

We have a team of specialized technicians who are highly trained at chip-level repairs. Hence, we can fix just about any damage to your device motherboard.

We can do most of the repairs on the same day. For example, iPhone screens can be replaced in under 30 minutes, while we can do iPad screens replacements in a couple of hours.

We have a certified team of technicians with years of experience fixing Apple products and vast experience and expertise in servicing and troubleshooting.

CelMetro does not offer home repair service, but we offer our clients pickup and delivery within the city limits of Dubai just for an additional fee.

Our experienced team of technicians delivers the same quality of repairs you would expect from an Apple Authorized Service Provider.

We use Genuine parts in our repairs. Yes, we do pay extra while sourcing original parts, and this helps us maintain the quality of our repairs and stand by our warranty.

We never compromise on the quality of parts and workmanship. Hence, Most of our repairs come with up to 1-year hassle-free warranty.


Here are some of the customers’ most common questions about the iPhone screens.

Yes, Apple has designed the iPhone to make screen replacements straightforward.

The display, touch, front glass, and plastic frame are all glued together at the factory. Therefore, if any part of the screen accidentally breaks, the complete screen assembly must be replaced.

The top glass, touch screen, and screen are glued together during the manufacturing process at the factory, so if any of them breaks, then the whole screen module needs to be replaced.

iPhone 11 Pro and 11 Pro Max are part of Apple’s 2019 generation of smartphones which feature an OLED display that is superior to the LCD display used in the iPhone 11.

Corning has been supplying its gorilla glass for every iPhone since 2007. 

Bright green lines on your iPhone screen, also known as the green line of death, may happen when your iPhone was accidentally dropped, causing internal damage to the screen module. The only way to resolve the problem is by replacing the screen assembly.

Going for a replacement iPhone Screen is always better than buying a new iPhone; it saves customers time and money. In most cases, an affordable screen repair can not only extend your device’s life by several months or years, but it is also good for the environment, which reduces e-waste.

While it is technically possible to replace the iPhone screen at your home, but not recommended. Repairing these devices requires set processes, and they cannot be completed correctly without specialized tools. Thus, CelMetro recommends against availing of a home repair service.

We maintain the same standards as the Authorized iPhone repair center in Dubai and greatly respect your privacy. We ask for your device password to perform a pre-quality check before and post-quality test after the repair. All your sensitive data remains safe during the repair process. Our quality test ensures no unreported problems with your iPhone before and after the repair.