Do you need to replace your iPhone battery? We can help.
Your iPhone is a sophisticated piece of equipment that is designed to deliver an experience which is simple and easy to use. The battery is one of the most critical part of your iPhone. It is not only responsible to deliver the energy necessary to power the device but also to deliver optimum performance. The battery used in iPhones uses lithium-ion (Li-ion) technology. Compared with the older generation of battery technologies, Li-ion batteries last longer, charge faster, and have a greater power density for battery life in a smaller and lighter package.
Li-ion batteries are the best technology currently available for your iPhone compared to their predecessors. All rechargeable batteries are consumables and have a limited lifespan. As they age, it might contribute to the declining performance of your iPhone such that they need to be replaced.
Apple added a new feature to measure the battery performance in iOS 11.3 and later for iPhone 6 and later models. It can be found in Settings > Battery > Battery Health. Your iPhone will notify you if your batty health has degraded significantly, the below message will also appear:
Your battery’s health is significantly degraded. An Apple Authorized Service Provider can replace the battery to restore full performance and capacity.
This message does not indicate any safety issue and you can still use your iPhone. However, you may be experiencing significant battery and performance issues. A new replacement battery will resolve the issue.
We keep most iPhone batteries in stock. If you visit one of our stores, we can replace the battery in about 30 to 45 minutes. No appointments are required.
Please call the store you will be visiting to check for stock availability before arriving.
If you are busy at work or unable to spare some time to get your phone fixed, we offer pickup and delivery service for a convenience fee of 30 AED if you are within a 10km radius of the nearest CelMetro Store.
You can opt-in for a courier service if your location is more than a 10km radius of any CelMetro store. Read more
We currently support battery replacements from iPhone 5 to iPhone X. We can replace batteries for iPhone XS or later models only if it has been rejected by Apple Store or Apple Authorized repair center. This is due to our limitations to program the new battery to your iPhone. Read about Important Battery Message. Unsupported models are highlighted in red in the below price list.
The pricing in this chart only applies to battery replacement. Our OEM battery replacements carry a 1-year Limited Warranty for any manufacturing defects. Terms and Conditions apply. If you have any other problem with your iPhone, you’ll pay additional costs. We offer a 50% discount on the second part and up to 75% discount on the third part used for the same iPhone.
You can refer to the iPhone Repair page to find out more about other repairs.
All prices are in Arab Emirates Dirham (AED) and include VAT.
We do not support battery replacement for the newly launched iPhone models. Hence, we recommend visiting the Apple Store or any Apple Authorized Service Providers to replace the battery. You would need to make an appointment before visiting an Apple Store or an Apple Authorized Service Provider. See Apple Battery Replacement Pricing.
If you have purchased your iPhone less than a year ago and there is no visible damage on your iPhone, you might be eligible to get your iPhone repaired under Apple Limited Warranty.
Cracked or broken iPhone screens are not covered under the Apple Limited Warranty and will need to be resolved prior to battery replacement. You might be able to repair your iPhone for a fee if you are covered under Apple Care+
Not sure if your iPhone is under warranty? Check if you have an Apple Limited Warranty or Apple Care+ by entering the iPhone serial or IMEI number.
Apple tries to make battery replacements harder for third-party repair services. In iPhone XS and later models, the batteries are coded with an OTP (one-time programmable) serial number, which is linked to the serial number of the device. Once the battery is replaced, the iPhone detects the serial number stored in the software no longer matches with the new battery serial number. Hence, it starts showing “Important Battery Message” on your iPhone. This warning, similar to the recent addition of Screen warnings, happens even if you swap a genuine Apple battery from one phone to another. Apple uses cloud-based proprietary software to link the serial numbers again, which removes the message, and this software is only accessible to authorized service providers.
Your iPhone will report if the battery on your iPhone has been replaced with a message: “Unable to verify this iPhone has a genuine Apple battery.” It starts as a persistent message on your lock screen, lasting for four days. After that, the warning lodges itself in the Settings for 15 days and then in Settings > General > About after that. These notifications do not affect your ability to use your iPhone and will stop showing battery health percentage under Settings > Battery.