iphone ipad macbook repair center

Al Barsha 1 – Dubai

MacBook Charging Repair

Are you having trouble charging your MacBook? We can help!

Is your MacBook not charging as it is supposed to? Do you have to hold the charging cable in a particular way for your device to charge? If yes, it might be time to check your device for charging-related issues. Our technical team at CelMetro will promptly diagnose the problem and get your device working again before you know it.

Charging Your MacBook

Properly charging your MacBook is essential for maintaining battery health and performance. Here’s an in-depth look at common problems, the different types of charging ports, and some useful tips.

Common Problems

  1. Not Charging: Often due to a faulty charger, damaged cable, or issues with the charging port.
  2. Slow Charging: May result from using a low-wattage power adapter or a non-compatible charger.
  3. Intermittent Charging: Could be caused by loose connections, dirt in the charging port, or a failing battery.

Different Types of Ports Used for Charging Your MacBook

  1. MagSafe: Found on older MacBook models, this magnetic connection prevents accidental disconnections.
  2. MagSafe 2: An updated version of MagSafe, featuring a slimmer connector with an LED indicator.
  3. MagSafe 3: The latest iteration, offering a secure magnetic connection and an LED indicator for charging status.
  4. USB-C/Thunderbolt 3: Common in newer models, these ports support power delivery, data transfer, and external displays, providing versatility and convenience.

Damage symptoms:

How long will it take?

It will take about 3 to 6 hours to replace the MacBook charging port.

* Please call the service center you will be visiting before arriving to check for stock availability.

What the repair includes:

Is there any warranty for the repair?

We provide a 1-Year warranty for charging port replacement.

*Warranty is considered void if your device has accidental damage, liquid ingress, or user misuse.

How much will it cost?

The pricing in this quote only applies to charging connector replacement. It is possible that what seems to be a charging connector problem might be related to the motherboard; if it is, then motherboard repair charges will apply.

We will perform a pre-quality test before and after the repair. If your device has any other problems, you’ll pay additional costs. We offer up to a 50% discount on the prices for the second part and up to a 75% discount for the third part used for the same device.

All prices are in Arab Emirates Dirham (AED) and include VAT.

Quick Quote

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Customer Support

How can I get service for my device?

Carry-in repair

Please call the store you will be visiting to check for stock availability before arriving. No appointments are required.

Pickup & Delivery

We provide pickup & delivery service for an additional fee if you are located within the city limits of Dubai.


Courier service is available if you live in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras AL Khaimah or Fujairah.

Is my MacBook covered under Apple warranty?

If you purchased your MacBook less than a year ago and there is no visible damage on your device, you might be eligible to get the MacBook replaced under Apple Limited Warranty at the Apple Store or any Apple Authorized Service Provider.

Not sure if your MacBook is under warranty? Check if you have an Apple Limited Warranty or Apple Care+ by entering the MacBook serial number.

Looking for something else?


Here are some of the most common questions customers ask about MacBook charging problems.

Yes, your MacBook’s charging port can be repaired. If you experience issues such as intermittent charging, no charging, or physical damage to the port, a professional technician can diagnose and fix the problem. The repair process may involve cleaning the port, replacing damaged components, or, in some cases, replacing the entire charging port assembly. It is recommended that an authorized service provider or a reputable repair service be used to ensure the use of genuine parts and proper repair techniques.

  1. Use the Right Charger: Always use the charger that came with your MacBook or a certified Apple charger to avoid compatibility issues.
  2. Keep Ports Clean: Regularly inspect and clean the charging ports to ensure proper connections and prevent charging problems.
  3. Monitor Battery Health: Utilize macOS Battery Health Management to optimize charging and maintain battery longevity.
  4. Avoid Overheating: Ensure your MacBook is well-ventilated during charging to prevent overheating, which can damage the battery.