Diagnostics
Don’t know what’s wrong with your device? We can help!
Looking for something else?
Don’t know what’s wrong with your device? Do you want to ensure everything is working perfectly fine as it should before you sell it or gift it to someone? Probably you are buying a pre-owned device and want to ensure there is nothing wrong with it before you make a purchase. We provide diagnostics services for iPhone, iPad, MacBook, iMac, Laptops, and Gaming Consoles.
We can perform a quality check to test your device’s functions. Disassemble the device to check the condition of the internal components, look out for any signs of liquid damage or previous repair attempts and run a quick technical diagnostics to troubleshoot any problems you may not be aware of.
We may need a pre-approval in a situation where we may have to run a thorough diagnostics. You won’t be charged the diagnostics fee if the device is successfully repaired. However, if the device is deemed not repairable, or you decide not to go ahead with the repair, in that case, the diagnostics fee will be applicable as a minimum cost for the services provided.
How long will it take?
A quick diagnostics can be done under one hour, while a thorough diagnostics can take about 24 to 48 hours.
How much do you charge for Diagnostics?
The pricing in this chart is for diagnostics services and does not include any repair or replacement of any components. You will pay additional costs if you have any other problems with your iPhone. The Diagnostics fee will be waived off if you proceed with the repair. We offer a 50% discount on the second part and up to a 75% discount on the third part used for the same iPhone.
All prices are in Arab Emirates Dirham (AED) and include VAT. Accidental damage isn’t covered under our Limited Warranty.
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iPhone Diagnostics 50 AED
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iPad Diagnostics 75 AED
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MacBook Diagnostics 100 AED
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iMac Diagnostics 150 AED
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Laptop Diagnostics 50 AED
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Gaming Console Diagnostics 50 AED
What quality of parts do you use?
We use Original Equipment Manufacturer (OEM) Parts in our repairs. This allows delivering the same high-quality service the repair industry can offer.
Is there any warranty for the repair?
We provide up to 12 Months warranty depending on the repair.
*Warranty is considered void if your device has accidental damage, liquid ingress, or user misuse.
Support options
Carry-in repair
Please call the store you will be visiting to check for stock availability before arriving. No appointments are required.
Pickup & Delivery
We provide pickup & delivery service for an additional fee if you are located within the city limits of Dubai.
Courier
You can opt-in for a courier service if you are not able to walk in or if you are located in another Emirate.